Dr. Henry Ting, a medical leader with deep and broad experience in patient care, medical research, education and management, will be joining Delta Air Lines as the company’s first Chief Health Officer. Ting joins Delta from Mayo Clinic, the global leader in serious and complex medical care, where he currently serves as the enterprise Chief Value Officer. Delta and Mayo Clinic have partnered since the earliest days of the COVID-19 pandemic, with the clinic’s experts advising the airline on employee testing, strategies for cleanliness and operational tactics to reduce the transmission of the virus.
“Caring for our people is a core responsibility that flows from our values,” Delta's CEO Ed Bastian wrote in a memo to employees a couple of weeks ago. “In this new role, Henry will lead us in rethinking and reimagining our approach to health and well-being, utilizing new technologies, artificial intelligence, data strategies and innovative partnerships.”
Delta has made the health and safety of its people and customers its No. 1 priority since the start of the pandemic – leading the industry with policies including mask requirements for all passengers, blocking of middle seats through March, and rigorous cleaning and safety protocols on the ground and in the air.
“We know we can continue to improve and establish Delta as a model for how organizations promote physical and mental health,” Bastian said.
Ting received his bachelor’s degree in chemistry from Cornell University, Doctorate of Medicine from Harvard Medical School, and master’s degree in business administration from the University of St. Thomas. He joins Delta effective Feb. 15. Photo caption: Dr. Henry Ting virtually joins Delta's CEO Ed Bastian and Bill Lentsch, Delta's Chief Customer Experience Officer, for an employee town hall.